Privacy Policy

Last updated on August 24, 2024.

Welcome to Profile Coach. We are committed to protecting your privacy and providing a safe, secure experience for all our users. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect the following types of information:

• Personal information: name, email address, date of birth, gender
• Profile information: dating profiles, Instagram accounts, chat logs, pictures
• Usage data: how you interact with our service
• Financial information: credit card details for purchasing credits (processed securely by our payment provider)

How We Collect Information

We collect information when you:

• Create an account
• Submit profiles or content for review
• Purchase credits
• Use our services
• Communicate with our support team

Use of Personal Information

We use your personal information to:

• Provide and improve our services
• Process payments and manage your account
• Communicate with you about our services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

Sharing of Information

We share your information with:

• Human reviewers: They access your submitted content to provide feedback. All reviewers are bound by strict confidentiality agreements.
• Service providers: For payment processing, hosting, and analytics.
• Legal authorities: When required by law or to protect our rights.

We do not sell your personal information to third parties.

Data Security

We implement robust security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Object to certain data processing activities

To exercise these rights, please contact us at privacy@profilecoach.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

Third-Party Services

We use third-party services for various functions, including payment processing and analytics. These services may collect and process your data according to their own privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@profilecoach.com.